Service & Contact

Do you have a question about a tour, reservation, availability, payment or service? Please feel free to get in touch. We are happy to assist you before, during and after your excursion.

How can we help you?

Questions about tours

For questions about excursions, programmes, schedules, prices or availability.

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Reservations and payments

For questions about bookings, confirmations, changes or payments.

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Report a complaint or issue

Did something not go as expected during or after a tour? We are happy to help.

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Detailed information about the complaints procedure and customer service can be found here.

Send us a message

Use the form below for questions, service requests or complaints. We will handle your message with care and get back to you as soon as possible.

We handle your message confidentially. Personal data is used exclusively for security purposes, to answer your question, or to handle your complaint. Please also read our privacy and cookie policy.